Privacy & Security Policy
We carefully safeguard your privacy and security. Forever Elegant collects personal information only with your permission at the time of registration or newsletter subscription. Except as provided below, the information you provide will never be provided to anyone and cannot be accessed by anyone except our accounts and customer service teams.
All sensitive data, such as your address and credit card information, is gathered via secure encrypted pages. We use Authorize.net to process credit card transactions. Authorize.net is a leading provider and widely trusted as a secure, standards compliant partner. Our web site is subject to random verification by a third-party security specialist, in order to assure security. All aspects of our web site as well as our office procedures have been certified as PCI Compliant.
In order to provide the highest level of protection for your sensitive data, we do not retain your credit card information in any form. Once the transaction has been securely processed through encrypted channels, we have no record of it, other than the last 4 digits of the card number. This means we cannot add items to your order, even at your request, without obtaining the credit card number from you again. This may at time prove to be inconvenient, both for you and for us, but this provides the greatest level of protection for this information for you.
We also accept payment via PayPal. The popular service allows members to safely send money online without sharing financial information with merchants. PayPal provides their members with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. More information about the company can be found at PayPal.com.
When we ship to you, your name and address are furnished to the appropriate shipping partner, in order for them to make delivery. Our shipping partners include FedEx, UPS, US Postal Service and endicia.com.
Our web site is hosted in the United States by Nexcess, a trusted and leading provider in the industry. As with any web site, authorized personnel who are responsible for managing the server, may at times have limited access to data stored on their servers. They are under legal and contractual obligation to adhere to strict security codes and protocols. Under no circumstances will they have access to credit card or other financial data, which is transmitted only by encrypted connection to our trusted credit card processing partner (Authorize.net) and never stored on our server.
From time to time, we may engage the services of a third-party programmer or other information technology specialist for purposes of improving the services and security we offer. Any such provider will be carefully vetted, and will be under legal and contractual obligation to adhere to strict security codes and protocols, and their access limited only to those areas which are necessary for them to perform their assigned function. Any such third party will not have access to your financial data at any time.
Our newsletter is sent only to those who have specifically asked to receive it. We adhere to the strict "double opt-in" procedure for subscribing. This means we will never send you a newsletter unless you have confirmed your desire to receive it by clicking on an "opt-in" link in a confirmation email. You can delete your subscription at any time, using the "instant removal" link that is provided with each newsletter.
We will never sell or rent your information to others for any purpose.